Comments on: Sprint Ad = Fail

By: Joseph Jaffe Juices up NC State MBA class « NC State MBA 590-005

Joseph Jaffe Juices up NC State MBA class « NC State MBA 590-005 — Wed, 16 Sep 2009 17:44:09 +0000

[...] CEO Dan Hesse. The ads gave out Dan’s “personal” email address – but, of course it wasn’t… How can a business or other organization hope to gain our trust with this kind of [...]

By: The Final (?) Sprint, Dan Hesse and I Update « MyMediaMusings

The Final (?) Sprint, Dan Hesse and I Update « MyMediaMusings — Thu, 20 Mar 2008 14:20:25 +0000

[...] is the most recent response I received from Sprint along with my reply (links to earlier posts here, here and [...]

By: trish mcelvy

trish mcelvy — Wed, 19 Mar 2008 15:18:09 +0000

you still need to have a better image
5 years ago i had sp phoneand due to medicalproblem was unable to pay bill for sometime, and yes phone was off. i fianlly got back on my feet,got intouch to find out $$of bill and that i was making payment.i made payment of 236, could not get my phone turned on only to find out that my
# had already been reassigned,so why did they not tell me when i called to find out bill and that i was paying and would my phone be turned back on. i was still within the grce period by a couple of days. i called and called and found not get a new # or my money back.the money paid whoever had my old #. and to someone on dissability that is really a big deal. over the yeas i have mentioned seveal people negitive expereance
with sprint, and i have heard of others who have had bad experiance.
so mr. ceo, down in the trenches there needs to be more training, changes and communication beteween departments.